Let’s be a little more “f-actual” in business, folks…
I recently read the job responsibilities for a posting titled “Director of Sales”, for which the key responsibilities included account management, new customer acquisition, exceeding monthly quotas, and a few other objectives of a sales position. I read the job post three times trying to understand what this director is f-actually directing? And recently, I was contacted by a head hunter recruiting for a Regional Manager position. After a few minutes, he began using “District Manager” and then eventually asked if I would re-locate to be closer to run the main facility (as well). I asked for the job description, but am not holding my breath! Come on, buddy, your customer deservers candidates that won’t turn over quickly or under-perform because they were mislead or unqualified for the actual skills needed for the position.
I’m sure there are thousands of examples where employers and employees alike miss-represent actual skills and responsibilities, and we wonder why companies and their employees lack alignment? Clear, factual communication is the foundation to associate alignment, engagement, and successful performance.